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An Onshore American ADM Model that Competes with Offshore's Cost, Scalability, Flexibility, and Quality: If you have the mind-set that American application development outsourcing providers can't compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients. (2008)

E-Sourcing Technology Solution Provides High Value
The lower middle market manufacturers ($30 - $200 million in sales) tend not to use strategic sourcing solutions. But there's an outsourcing provider achieving value for them with e-sourcing technology available in a Software-as-a-Service model. Read how it works for a mattress manufacturer impacted by Hurricane Katrina. (2007)

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management
Labor and food costs comprise 60 percent of a fast-food restaurant's overall costs. Software solutions can efficiently manage the business, but they're often not cost-effective for small to mid-size businesses and franchisees. Here's how many restaurant owners benefit from a restaurant-management solution in an outsourced hosted ASP model. (2007)

ISP Partners with Remote Content Provider to Enhance the Country's Food Chain
Today farmers can harvest the information they need for their agribusinesses using an unlikely resource, their Internet Service Provider (ISP), who partnered with an ASP to grow a useful portal. (2006)

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection
AMO, a debt collection firm, looked at a number of suppliers, then set up a 60-day champion/challenger test. Who could collect more money--AMO's dialer or the supplier's system? We wanted to test their situations under combat conditions, says Michael Chamberlain, AMO's President. (2006)

Travel Management-Related ASPs: The New Alternative To High-Priced Service Providers
Companies are getting a handle on their travel expenses using ASPs. The reports these programs can generate help buyers win disputes with hotels and wring even greater discounts from them. And now they can keep maverick employees in line. (2006)

ASP Makes Customer Service Self-Service
ATI manufactures 400 cards for video games. Dissatisfaction with multiple suppliers led it to select a single source solution. ASP Parature improved customer satisfaction and decreased incoming call volume by 80 percent through its self-service options. (2005)

MSU Joins With ASP eePulse to Develop A New Executive Learning Forum
An ASP joins with a state university to create a new type of executive training. One result: employers can monitor their employee data like their stock prices, thanks to the technology powering the Learning Leaders Forum. (2005)

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Guidebook - Evaluating the Business Impact of Oracle On Demand - A hosted application management solution can lower your TCO from 30-80% and increase your ROI. Consider the factors outlined in this paper when deciding on your deployment strategy. - April 2008

How a Tight Collaboration Between Software Vendor, BPO Provider and Customer Improves BPO Service Delivery - Real-life case studies. Read more... - February 2008

2007 US ISV Market Report - The research examines the state of outsourcing in the ISV sector, including when, where and why companies choose to outsource software development as well as to identify best practices that would ease and guide ISVs through various stages of their outsourc... - December 2007

Trend Report: Key Challenges in Implementing an Enterprise Master Data Management Program - Managing master data is becoming a priority with organizations focusing on implementing a Master Data Management (MDM) program on an enterprise-wide level. Many organizations encounter significant challenges in implementing MDM programs. This paper discuss... - January 2007

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